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(514) 370-5929
Claims assistance
An incident can happen at any time and to anyone, that's why you are insured in order to avoid life's unforeseen events. However, in the event of an incident, it is reassuring to know that you can count on your broker at Infinitum Insurance to support you during the claim process.
Contact your broker directly or at the office 514-370-5929 from 9am to 5pm.
BEFORE Claiming
You have just experienced an incident? First of all, stay calm and make sure that you are safe and that you are not injured.
Contact your broker and describe the circumstances of the car, home or other incident. We can help you understand the impact that an incident can have on your damage insurance file, offer you advice during the process and inform you about the next steps after taking charge of your file with your insurance company.
Making A Claim
Here is the list of claims departments from the insurers with their number and their website :
| April Assurance | 1-514-789-2399 | Faire une réclamation |
| Aviva Assurance | 1-866-692-8482 | Faire une réclamation |
| Echelon Assurance | 1-888-662-0222 | Faire une réclamation |
| Economical Assurance | 1-888-875-8088 | Faire une réclamation |
| Intact Assurance | 1-866-464-2424 | Faire une réclamation |
| Optimum Assurance | 1-800-361-7653 | Faire une réclamation |
| Pafco Assurance | 1-877-463-2727 | Faire une réclamation |
| Promutuel Assurance | 1-888-888-1229 | Faire une réclamation |
| L'Unique Assurance | 1-800-463-4800 | Faire une réclamation |
Are you in an emergency situation?
Quickly notify your insurer and describe the circumstances of the incident, to the best of your ability.
Meet with the designated claims adjuster.
The insurer will appoint a claims adjuster to settle your claim. They will guide you through the claims process, but your broker will be there to support you if you are in needs. The Claims adjuster will investigate the cause of the incident, estimate the damage and negotiate the settlement with you.